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Privacy Policy

Last Updated: 11/26/2025

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Movement Evolved Physical Therapy — Policies & Legal Notices

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Movement Evolved Physical Therapy (“Movement Evolved,” “we,” “our,” “us”) is committed to protecting your privacy, delivering clear communication, and ensuring compliance with applicable healthcare and consumer protection laws. This page outlines all policies that govern the use of our website and services.

If you have any questions, please contact us at:
dr.rachelkeast@movementevolvedpt.com

1. Terms & Conditions (Terms of Use)

By accessing or using the Movement Evolved Physical Therapy website, you agree to these Terms & Conditions.

Website Use

The content on this website is for informational and educational purposes only. We reserve the right to update, change, or remove content at any time without notice.

Intellectual Property

All text, graphics, logos, images, and other materials are owned by Movement Evolved Physical Therapy and may not be copied, reproduced, or distributed without written permission.

Prohibited Activities

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to gain unauthorized access to any systems

  • Copy or reproduce site content without consent

  • Interfere with the site’s functionality

Links to Third-Party Websites

We may link to external sites for educational purposes. We are not responsible for the content, privacy practices, or safety of those websites.

2. Privacy Policy

Movement Evolved Physical Therapy values your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Any information submitted through contact forms

We do not require or request sensitive medical information through the website unless explicitly stated.

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Improve website functionality

  • Send updates or relevant practice information

We do not sell or share your information with third parties for marketing purposes.

Data Protection

We take reasonable measures to protect your personal information but cannot guarantee absolute security due to the inherent risks of online communication.

3. HIPAA Notice / Healthcare Privacy

Movement Evolved Physical Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA) and protects all Protected Health Information (PHI).

If You Submit Medical Information

Any medical information you provide in person or through a secure patient portal is protected under HIPAA.

Website Forms

Our general website forms are not intended for transmitting sensitive medical information. Please do not submit diagnosis, treatment history, medical records, or similar information through standard contact forms.

For HIPAA-protected communication, we will direct you to secure, compliant channels.

4. Medical Disclaimer

All content on this website — including text, images, videos, and blog posts — is for educational and informational purposes only.
It is not medical advice and should not be used to diagnose, treat, or manage any condition.

Always consult a physician, physical therapist, or qualified healthcare provider before beginning any exercise program or making medical decisions.

Use of this site does not create a provider-patient relationship.

5. Cookie & Tracking Policy

Movement Evolved may use standard tracking technologies such as:

  • Cookies

  • Google Analytics

  • Meta Pixel or similar analytics

These tools help us:

  • Measure site traffic

  • Improve website functionality

  • Understand how visitors use our content

You may disable cookies through your browser settings at any time.

We do not sell or share this data for marketing by third parties.

6. Cancellation, Refund, & Payment Policy
Appointment Cancellations

Out of respect for our clinicians and clients, we ask for 24 hours' notice for cancellations or rescheduling.
Missed appointments or cancellations with less than 24 hours' notice may be subject to a fee.

Refund Policy

Payments for services rendered are non-refundable.
Refunds for prepaid sessions, programs, or classes will be considered on a case-by-case basis.

Late Arrivals

Arriving late may reduce your appointment time in order to respect the schedule of other clients.

7. Telehealth Policy (If Applicable)

If telehealth services are offered, clients must acknowledge:

  • Telehealth has limitations compared to in-person care

  • Technology-related issues may occur

  • Sessions may not replace hands-on assessment

  • Emergency situations require calling 911 or visiting the nearest hospital

Telehealth services require informed consent prior to participation.

8. Insurance & Financial Responsibility

Movement Evolved Physical Therapy may be an in-network or out-of-network provider depending on your insurance plan.
It is the patient’s responsibility to:

  • Confirm insurance coverage

  • Understand deductibles and co-pays

  • Obtain required referrals

  • Verify benefits before beginning care

You are financially responsible for any services not covered by insurance.

9. Accessibility Statement

Movement Evolved Physical Therapy is committed to making our website accessible to all individuals, including those with disabilities.

We strive to meet WCAG 2.1 Level AA guidelines.

If you experience difficulty accessing any part of our website, please email us at:
dr.rachelkeast@movementevolvedpt.com

We will make every effort to assist you.

10. Contact Information

For questions about any policy on this page, please contact:

Movement Evolved Physical Therapy
Redlands, California
dr.rachelkeast@movementevolvedpt.com

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